Shipping & Handling Details

Default  Shipping Cost or Free Shipping Information: 

? Default  shipping cost or free shipping service is only for the customers  from  Canada or the lower 48 United States by Canada Post, USPS or  the UPS  Ground. Customers from other areas or needs other shipping  ways, please contact us.
? Buyers  from Guam, Puerto Rico, Virgin Islands, American Samoa, Alaska,   Hawaii, PO Boxes, APO/FPO addresses or other countries/areas, there   WILL be extra shipping costs, please contact us for more detailed   information.
? Please  make sure your address is valid for both UPS and USPS services. Any   costs incurred because of incorrect or undeliverable address should  be  undertaken by buyer.

Handling Time: Shipping  is usually made in 1-3 business days after payments cleared. Orders   are processed from Monday-Friday; Not on the weekends & public   holidays.

Sales tax / Customs  duties: Any  sales taxes or Customs duties are not included. If came out, they  must be undertaken by the buyer.

Damage In Shipping: Email  or call us First! We will work with you to get the case resolved in  the fastest method.

Return /  Refund

If you are not 100% happy with your purchase, please  contact Us. Please  don't directly opened a request or case without  informing us, or else,  we will do some discounts on the warranty and  other sales-services  later on. Hope for your understanding.

Returns & Exchanges

? All  returns must be made within 14 days of delivery date. Items must be  in new, unused condition, with all original materials included with  the  shipment. A partial refund may be applied for opened or damaged  items,  depending on the condition.
? Items  returned under the buyer’s remorse: The return shipping fee must be   covered by the buyer; The original shipping cost will also be  deducted  from the refund. 15% restocking fee of the items purchase  price will be charged. 
? Returns  that are the result of our seller's error: Buyer will receive a full  refund of the item as well as shipping charges
? All  returns require a RA (Return Authorization) number that will be  given  by our seller. Please contact with us at first for more  details.

Defective & Damaged Products 

? If  product was received damaged or not as described, please send us  some  pictures or videos, so we could well understand your problem,  then  solve them for you ASAP. Besides, it's much helpful for us to  claim  with UPS, remind our related department to pay much more  attention to  packaging later on. Hope for your understanding.
? Replacement  or refund of defective or damaged products can only be returned in   exchange for the exact same product, or else, the purchase price  will  be refunded back to your original payment method. 
? If  an item is received damaged, customer service must be contacted  within 7 days of receiving your item. All returns require a RA  (Return  Authorization) number as above.

Payment

Warranty & Feedback