I sold an item here on bonanza and the payment is shown to be completed but no record in paypal?
0

I went into paypal to print a label for a item that sold here on the 12th, and there is no record of the payment. When I click on the paypal # off the sale record it takes me to a logged in paypal that looked like mine but it was in German across the top? That one showed the payment. I called paypal and they told me it was a known glitch for the past week and he(the customer service rep) saw the payment and just go ahead and ship. Ah, no. I will email the customer and ask them to please wait until the payment shows up. Has anyone else had this problem? I don’t usually check in paypal for each payment but I may have to now.

asked about 1 month ago

2 Answers
0

Yes. You have to ship it. I know it sucks that you can’t print a shipping label but it’s not the buyer’s fault that PayPal has problems & unlikely they’ll even believe it.

answered about 1 month ago

0

heard paypal has been glitching quite a lot…many think it has to do with the reauthorization…but I have seen questions on other sites about it also..

many say they have to go in and accept the payment…but that usually shows at the top of your activity page if that was so…

others have said that the payment shows but several hrs to a day later…this is the first I have seen with 3 days

problems reported on the 12th and on the 14th

https://downdetector.com/status/paypal/news/253198-problems-at-paypal

answered about 1 month ago

CindyBear
Reputation: 2724
See CindyBear's booth
Question Vitals

Viewed: 169 times

Asked: about 1 month ago

Latest response: about 1 month ago

To Answer Brilliantly

Remember these tips:

  • Use links to other sources to support your opinions
  • Use examples where possible
  • Put yourself in the inquirers shoes: what extra info would be helpful?

Should I post a comment or an answer?

You can only post one answer, so make it count. Maybe your reply is more fitting as a comment instead?

Post an answer for:

  • Replies that directly and specifically answer the original question

Post a comment for:

  • "Thanks," "Me too," "I agree," or "Works for me" types of replies
  • When you would like the original poster to provide more details
  • When you have more to add to someone else's question or answer

See also our Roundtable FAQ.

Formatting

Community help posts follow certain formatting guidelines, which may impact the look of your post. If you're interested in tweaking the format, instructions are available here.