Booth Details, Discounts, and Policies  Return to booth

Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!

Booth overview

Vandue is a California based household goods retailer with over 15 years of internet retail business experience.

Vandue prides itself on providing our customers with an enormous selection of unique and innovative products. We have most of our products manufactured to our own high standards in quality. Most of our products carry their own manufacturer’s warranties against faulty workmanship.

Vandue is committed to providing superior customer service. It is our goal to ensure that each and every customer enjoys an easy and satisfying online shopping experience.

Vandue is committed to delivering your order as quickly as possible. We offer fast domestic ground shipping to the 48 contingous states, and all orders are usually shipped within 24 hours of payment. We offer shipping worldwide shipping to virtually anywhere in the world.

We also offer very easy exchanges and returns including a generous 30 day return policy on all purchases made at Vandue and it’s subsidiary sites.

Shipping policy

We currently ship all orders to the lower 48 U.S. states FREE OF CHARGE via UPS, FedEx or USPS with promotional coupon code. Alaska, Hawaii, APO, FPO, Puerto Rico, Guam and U.S Virgin Islands residents will are not included in the free shipping promotion.

Return policy

Partial refund available within 30 days

We want you to be fully satisfied with every item that you purchase from Vandue.com. If you are not satisfied with an item that you have purchased, you may return the item within 30 days of the original ship date for a full refund of the purchase price, minus the shipping, handling, or other charges. Note: If the item is sold under a free shipping promotion, the actual cost of shipping the item to you will be deducted from the purchase price. All returned items must be received within 30 days of the original ship date for refunds.

The item must be returned in good condition, in original boxes (whenever possible), and with all paperwork, parts, accessories and a copy of the original invoice to ensure full credit. Items that have been opened, used or that will require repackaging are subject to a 15% restocking fee or more depending on its ability to be re-sold. We reserve the right to determine restocking fees for any opened/used item.

Items that arrive damaged must be notified to us within 5 days of receipt. If a product arrives damaged we will file claims with the shipping carrier and arrange for the return of the product and exchange for a new product.

Certain items such as RC toys and health & beauty products cannot be returned for refunds once opened. RC toys must be returned in original unopened condition to receive a refund. If opened we can only exchange or offer store credit. Health and beauty products such as massage tables, massage chairs, massage accessories, hair removal products and skin creams cannot be returned for health related reasons. For massage tables specifically, we offer several year warranties on our tables and can exchange tables for manufacturer defect related issues. Once shipped from our warehouse we can only exchange or offer store credit for massage related products.

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Seller coupons & discounts

Shipping discount: Shipping weights of all items added together for savings.

Seller badges

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