Booth Details, Discounts, and Policies  Return to booth

Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!

Booth overview

Mystiana has discount quality vitamin & supplement brands for optimal health. From Personal Care to Makeup, you’ll find Wellness & Health at Mystiana

Shipping policy

We can’t control delays caused by carriers, information errors, changes to orders, or bad weather. But if you ever feel like a delay is our fault, or even if you’re just worried about where your stuff is, please reach out and we’ll see what we can do to help

Return policy

Refunds available: See booth/item description for details

Orders are processed immediately and dispatched to fulfillment as soon as they are received. For this reason, we are typically unable to honor cancellation requests. If you need to cancel the transaction, please contact us as soon as possible and we will attempt to cancel the order. If the order has gone too far through the fulfillment process, we will be unable to cancel. In that event, you would need to wait until you receive the item and go through the normal returns process as mentioned in the returns section of our policies.
The following items are non-returnable and we offer no refunds:
Body Jewelry (i.e. jewelry for body piercings)
Body Lotions & Moisturizers
Bubble Baths & Bombs
Vitamins & Supplement
Cleansers & Scrubs
Clinical Skin Care products
Shampoos, Conditioners & Styling Products
Deodorants & Antiperspirants
Diabetic Skin Care
Face, Lip and Eye Makeup
Face Creams, Face Cleansers, Face treatments & Moisturizers
Feminine Hygiene
Hair Color
Hair Extensions & Wigs
Hair Care Sets
Hand Lotions & Moisturizer
Nail Polish
Massage Lotions & Massage Oils
Shaving Creams & Lotions
Sun Care
Insect Repellent
Factory-sealed sports collectible sets
“As Is” and “Final Sale” items
Men and Women perfumes and Fragrances, Fragrance gift sets
Case Packs/Bulk Items: We will not accept partial case packs. You must return the product in the original shipping pack, with all individual items unopened.
Ink Cartridges
Medical Items
Memory Foam Mattresses opened or taken out of their plastic wrap
Swimwear that has been worn, used, or has tags/liners removed
Any CD, DVD, VHS tape, software, video game, and cassette opened or taken out of the plastic wrap
If you have a non-returnable item that arrived damaged or defective please contact us

Seller coupons & discounts

Shipping discount: Shipping weights of all items added together for savings.

Seller badges

10,000 Pageviews 25th Sale Great Attendance Voted in EcommerceBytes 2021 survey SEO Superstar Customized
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