Booth Details, Discounts, and Policies  Return to booth

Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!

Shipping policy

We will not be responsible for return shipping charges. Buyer has to pay for return shipping charges.

Return policy

Full refund available within 30 days

Products
All products have a 30 day return policy unless otherwise marked.

To return a product you must first request an RMA (Return Merchandise Authorization) number.

Products must be returned in their original packaging with all accessories, media etc.

We will not be responsible for return shipping charges.

Returns may take up to 30 days depending on warehouse. Our warehouses process returns in 1-2 weeks.

Refunds will be processed back to the original form of payment.
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You will have the option of refund or replacement depending on your request.

Damages must be reported within 7 days of package delivery and we will initiate a damage claim with the carrier.
If a product arrives not as described, we will review the circumstances on a case by case basis and either replace the item or have it returned for a refund.

We can only cancel an order if the status shows as processing, once it shows awaiting shipment or complete we are unable to cancel. When you place an order it is sent directly to the warehouse for processing, If you have a situation where the order must not be delivered then you will need to contact us at kapoletradefieldagency@gmail.com to request an intercept with the carrier. However, be advised there is a $20 intercept fee charged by the carrier, plus the return shipping costs.

Seller coupons & discounts

Shipping discount: Shipping weights of all items added together for savings.

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If you become a seller on Bonanza, this information will become part of your public profile