Booth Details, Discounts, and Policies  Return to booth

Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!

Booth overview

Dana Kids is an authorized retailer of all products that Dana Kids carries in its store. We work directly with manufacturers to attempt to offer our customers the lowest possible price. Our mission is to provide only high quality children’s clothes at the lowest prices, super fast shipping, as well as free shipping via USPS in all orders in the US. Every product we sell is hand selected to ensure it meets our standards of quality and value before we put it for sale in our store. We are proud of providing the excellent customer service and customer care. We want each customer comes with Dana Kids must be happy with her purchasing.

Dana Kids specializes in children’s clothes, shoes, school gears and accessories from newborn to kids up to size 16. We carry our own brand “Dana Kids” as well as Little Planets, Stephen Joseph, Mud Pie, Bonnie Jean, Rare Editions, and more. We are continuing to search for more new brands to add to Dana Kids store so check back with us often for new products and specials.

The name “Dana” in Dana Kids is our daughter’s name. This store is dedicated to her in our relentless search for the prefect children’s clothes, school gears, and accessories.

Please feel free to contact us with your suggestions or comments.

Thank you for shopping at Dana Kids.

Shipping policy

We ship within 12- 24 hours of payment. Almost items ordered before 1:00 PM PST will be shipped the same day (except weekend). For customers using e-check, we will ship after the payment is clear.

Shipping Policy and Shipping cost:

For customers in the US:
FREE SHIPPING or only $1.00 shipped everywhere in the US USPS First Class;
Each additional item is $0.50;
Free shipping in all orders of $75.00 or more;
All are shipped with delivery confirmation.

For customers in Canada:

Ship to Canada: $4.00. Each additional item is $2.00 by First Class International without tracking.

Combine shipping: orders value more than $75.00 will be added tracking (First Class International Registered Mail or Priority) which cost extra. Please contact us to get combine shipping cost before purchasing. WE ALWAYS SHIP ACTUAL COST SHOWED THAT WILL BE ON LABEL.

For Other International customers:

Ship to other countries: $8.00. The second item is $4.00 by First Class International without tracking.

Combine shipping: orders value more than $75.00 will be added tracking (First Class International Registered Mail or Priority) which cost extra. Please contact us to get combine shipping cost before purchasing. WE ALWAYS SHIP ACTUAL COST THAT WILL BE SHOWED ON LABEL.

Exceptional countries:
International orders of $30 or more shipped to Germany, Austria, Italy, Turkey, Egypt & Middle East countries will be added tracking (First Class International Registered Mail or Priority) which cost extra. Please contact us to get combine shipping cost before purchasing. WE ALWAYS SHIP ACTUAL COST THAT WILL BE SHOWED ON LABEL.

Buyers are responsible for import tax, duties or any charge in your home countries.

Shipping methods & estimated delivery time by USPS:

Domestic Estimated Delivery Time:
1. First Class International (3-4 business days): Have tracking number.

2. Priority (2-3 business days): Have tracking number.

3. Express Mail International (1-2 business days): Have tracking number.

Please noted that delivery time is estimated by USPS. We (Dana Kids) do not guarantee delivery time.

International Estimated Delivery Time:

1. First Class International (10-15 business days, but vary depends on countries): There is no tracking number and no insurance.
2. Registered Mail (10-15 business days): have tracking number, no insurance.
3. Priority International (7-10 business days): have tracking number. Insurance is automatically covered up to certain amount, depends on the weight of package.
4. Express Mail International (3-5 business days): Have tracking number. Insurance is automatically covered up to certain amount, depends on the weight of package.

Please noted that delivery time is estimated by USPS. It also depends on custom duty in each country. In our experience, it takes long time in custom duty in Germany and Austria (sometimes the package is hold 2-4 weeks).

There is no guaranteed delivery date by USPS except Express Mail, but only for some countries.
We (Dana Kids) do not guarantee delivery time.

Any question about shipping, please contact us BEFORE purchasing. Thank you.

Return:

If for any reason you are not satisfied with your Dana Kids purchase within the first 7 business days after receiving it, you may return it.

1. Returning is expensive because customer will responsible for all shipping cost. If you concern about the SIZE, please contact us before purchasing. Size chart guide is only for your reference.

We will NOT refund any shipping cost although it is not fit for your baby / kids (including free shipping items, more information, please read number 8 and 9 below).

2. Please noted that all Mud Pie items were packed and sealed. If you need to return, please don’t open the bag. Opened bags are not accepted to return.

3. Returned merchandise will only be accepted in its original conditions. Products are unwashed, unworn, unused.

4. All tags are still attached. Dana Kids does not accept merchandise with missing tags.

5. For international orders, all applicable duties or taxes are to be paid buy the customers.

6. Customers will be responsible for ALL shipping costs.

7. Shipping costs are not refundable.

8. Upon receipt and acceptance of returned items, Dana Kids will credit the customer’s account for the amount paid on for returned items. Actual shipping cost will be deducted, no exception, including free shipping items.

9. Our listing prices are covered a part or entire of shipping cost, therefore, we only refund the amount paid on for returned items AFTER WE DEDUCTED ACTUAL SHIPPING COST.

For example: For free shipping items or items we charge only $1.00 of shipping, but actual shipping cost is $2.00, we will deduct $2.00.

10. Customer should contact Dana Kids before returning items by send us message.

Attention: All baby accessories must be used under adult’s supervision.

All our products come from Smoke Free Environment.

Return policy

Refunds available: See booth/item description for details

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