Booth Details, Discounts, and Policies  Return to booth

Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!

Booth overview

All Time Favorites, Old Time Service, On Time Delivery

Chili Fiesta Products offers the Highest Quality One of a Kind Products, World Class Customer Service all at Fair Pricing and Honest Shipping Rates.

At Chili Fiesta Products we carefully pack each item to assure a safe journey around the corner or around the globe.

We include FREE samples of other products with each order !!

Shipping policy

Welcome to Chili Fiesta Products !!!

Chili Fiesta Products believes that when you place an order online with us you are purchasing more than just a physical product. We believe you are buying our world class customer service as well. Sourcing high quality products for your money is our responsibility, but our obligation doesn’t end with offering you the finest products from around the globe. The entire process of selling, picking, packing, shipping, supporting, and even returning an order is what you’re paying us for. Most of our competitors don’t share or practice this belief nor do they enforce such high Customer Support standards. Below we will show you who we are and how we treat your order. We believe once you understand who we are and how we operate, you’ll never again spend your hard earned money with a faceless internet company.

PICKING YOUR ORDER

Picking your order is the first step to ensuring accuracy and on time delivery. While many companies don’t see the value of making certain that this step is done right, we go the extra mile and understand the importance of working hard and satisfying the customer. We know that a simple mistake at this point in the process can result in an unsatisfied customer later down the line.

PACKING YOUR ORDER

When we pack your order we consider a variety of factors.

First: Are the items that have been picked correct according to the invoice?

Second: Has the shipping method you’ve selected been verified?

Third: What packaging will protect your items the best?

And lastly: is your name and address clearly marked on the outside of the package?

SHIPPING YOUR ORDER

To get you your package quickly, it’s important that when it is labeled we verify the address that you have provided to our Address Verification Service. This is a database maintained by UPS, FedEx, DHL, and the United States Postal Service. This ensures that there are no accidental typo’s (either by you or by us). On the rare occasion a problem arises, you’ll be contacted immediately by a Customer Service representative and asked for clarification. We ship your order out as fast and accurately as possible.

TRACKING YOUR ORDER

“How can I check the status of my order?” is one of the most common questions we receive. To make this easier, we’ve implemented an order fulfillment and tracking system. It starts when you place your order.

Upon shipment of your package you will receive a confirmation email with the service used … in most cases this will be US Postal Service’s Priority Mail, which is a 2 – 3 day service through the US and USPS Priority Mail International, a 6 – 10 Service.

You will also receive a tracking number to monitor the progress of your package as it makes it’s way to your door step !! At every step in the process we believe you should be able to see your order and know its progress.

CUSTOMER SERVICE

At Chili Fiesta Products Customer Service is about serving you. Whether that means answering a pre-purchase question, helping you place an order, or even occasionally fixing an error, we believe every order is half product and half service. For all of the attention we place on ensuring that you have the highest quality products at the best price, we’re even more interested in making your interaction with us as pleasant as possible. It all goes back to a basic belief we have; you’re investing trust in us, and your experience with us should exceed your expectations.

You can also email PeterA14@ChiliFiesta.com ANYTIME for a QUICK answers to product and company inquiries.

Please contact Chili Fiesta Products in the rare event that the item is not as described or if you have a problem with your item.

Please give us the chance to resolve whatever the issue may be before leaving a negative feedback.

We take pride in our products, services and our feedback rating. We will do everything possible to make our customers happy and completely satisfied.

Items are sold as-is, returns will be considered only if item is not as described. Buyer is responsible for return shipping charges.

Return policy

Refunds available: See booth/item description for details

Miscellaneous details

We look forward to answering any questions about our products, your order, or any thing related to Chili Fiesta Products.

Call Us: (516) 582-7900 or (800) 726-9205

Email Us – PeterA14@ChiliFiesta.com We try to answer all email with a couple of hours and always answer within 24 hrs.

Seller badges

10,000 Pageviews 100th Sale Customer Marketing Customers Customized Voted in EcommerceBytes 2016 survey Great Attendance Inventorious 5-year Bonanzler Old School Bonanzler
Close modal window
New user signup information
Spinner

You may adjust your notification preferences at any time

Minimum 6 characters; at least one number and one capital letter

If you become a seller on Bonanza, this information will become part of your public profile