Booth Details, Discounts, and Policies  Return to booth

Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!

Booth overview

PeNelope’s CloSet & LittlePeppaStore are fulL of suRprisEs. They’re Chic, stYlist, FabuLoUs, SophistiCated, anD Up tO dAte with FashioN. PeNelope’s & LittlePeppa’s are “pAst, prEsenT, anD fuTurE”. PeNelopE’s & LittlePeppa caN be You!! So EnjoY our colLectiOns anD haVe a fabulous shoPping exPeriencEs!!

Shipping policy

All International buyers are welcome. Delivery time may take longer than normal, depend on each country’s custom regulation. International Buyers!! We do not responsible for CUSTOM TAX!!

Combined shipping is only valid when other purchases are within same day of the first item purchased and by using a single checkout / payment. Shipping cost is listed in item’s description.

Item will be shipped within 24 hours after receiving cleared payment (NOT include Saturday and Sunday). If you need item urgently, please contact us to arrange immediately shipment.

We are not responsible for shipping service transit times. Transit times may vary, particularly during peak periods.

Return policy

Full refund available within 30 days

Penelopecloset accepts returns of new, unworn, and undamaged merchandise within 30 days of delivery date. All returns must be in new condition in the original packaging with original tag intact.

Please contact us via eBay Messaging for approval before returning merchandize.

The customer is responsible for return shipping charges, and in the event of loss or damage, the customer is responsible.

Items are not valid for return if any of the following conditions apply: scratches, breakage, evident wear, removed links, or if explicitly stated in product description that the item is non-returnable.

Restocking Fee

There will be 20% restocking fee without exception, unless otherwise agreed by the Penelopecloset eBay staff via mail, fax or e-mail. You will receive your refund: Your original paid – shipping fee – 20% restocking fee.

Items received “Not as Described”

Please notify us within 3 business days of purchase if there is a problem with your order. Please inspect all packages carefully as soon as they are delivered.

Conditions which will void your ability to return merchandise includes: Scratching, Breaking, Wearing items, or lastly, if the auction explicitly says in the description that the item cannot be returned.

Booth fans

Seller coupons & discounts

Combined item discount: 2% off w/ $500.00 spent

Shipping discount: Shipping weights of all items added together for savings. Free shipping on orders over $500.00

Seller badges

2-year Bonanzler 500th Sale Perfect Attendance Inventorious 10,000 Pageviews Customer Marketing Customers Customized
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