Booth Details, Discounts, and Policies  Return to booth

Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!

Booth overview

Kylin Express focuses in Baby, Apparel, Toys &Games, Computers & Cell Phone Accessories, Electronics, Office Products, Sports & Outdoors Products & Home Decor Products, etc. We are constantly designing and manufacturing new and striking designer collections and ensembles. We also outsource some featured products to other factories. Our mission is to offer you the lowest possible pricing on every product we endorse and to always attempt to deliver them to you free of charge and in a timely manner. We ensure excellent products at a competitive price with prompt and professional customer service. Customer satisfaction is our priority.

Shipping policy

Kylin Express normally ships items within 3-4 business days from the day that receiving the orders.
A USPS tracking number will be emailed to you as soon as the item is shipped.

International shipping For light weight item, if you choose USPS first class to ship internationally,
transit time may vary from 7~20 business days. In most case, no Custom duty is collected.
However, if there is any, buyer is responsible for Custom duty. Tax and duty amount is presented during delivery, not during checkout.
Please contact your country’s Custom before placing any orders. If you have any further question,
please feel free to contact us.

Return policy

Please read the following return policy carefully before you unpack the product(s).

Due to health regulation, product must be returned in unused condition. Kylin Express will NOT accept any washed or damaged returned products. All return items must be in resalable condition including original packaging, ribbon, and cardboard. There will be a 10% charge of your product price for re-stocking if any accessory is missing.

How to return?

If you are not satisfied with the products or services, PLEASE contact Kylin Express first before leaving Negative or Neutral feedback. Kylin Express is willing to solve any issues immediately. You may contact via the shopping portal or via e-mail to
service@kylinexpress.com for any questions/concerns.
Please email with your order information and reason for return. The Customer Service will provide Return Authorization Number (RAN) and instructions to you within 24 hours except holidays. The distribution center will not accept any returned package without RAN. If you need immediate assistant related to your return, please contact by phone or leave a voice message at 832-463-1377. Thanks!

Seller coupons & discounts

Shipping discount: Shipping weights of all items added together for savings.

Seller badges

Customer Marketing Customers 2-year Bonanzler 25th Sale Perfect Attendance 10,000 Pageviews Inventorious
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