Booth Details, Discounts, and Policies  Return to booth

Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!

Shipping policy

We ship all orders on the same or the next business days. We ship only within USA.
Returns and Warranty Policy

- Return of sealed merchandise is allowed within 30 days after the delivery date. - We will issue the refund or send a replacement merchandise to the customer at our own decision. Our decision is based on inquiry from customer, product availability and other factors. - Initial shipping and handling fees are the costs of sending the product to customer and will not be refunded. In case the item sold has free shipping, HQRP will refund the amount of purchase, without actual shipping costs;. - Restocking fee 10% is applied for sealed merchandise; - In some cases we may grant RMA for opened goods. But in this case restocking fee 15% is applied. Defective on Arrival (DOA) shipments or missing quantity have to be reported within 7 days. They will be replaced ASAP for free (subject to stock availability) or refunded.

Products damaged in transportation must be reported ASAP but not later than 5 business days after receipt. Shipping packaging and product packaging should not be disposed of because they are used as evidence for associated carrier insurance claim. Also we ask the customers to send us the pictures showing the damage during transportation with the initial claim.

Please use our products only for devices and models specified in the product listing as compatible. We assume no responsibility for any use of our products in any device or for any purpose not mentioned in the product listing.

Return policy

Replacement product available for DOAs

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Seller coupons & discounts

Shipping discount: Shipping weights of all items added together for savings.

Seller badges

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