Booth Details, Discounts, and Policies  Return to booth

Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!

Booth overview

Welcome to Desert Willow Group! We strive to provide quality products to every customer.

Shipping policy

Shipping: Shipping is FREE within the Continental United States ONLY. We Do Not Ship to PO/APO Boxes, Hawaii or Alaska. We Do Not Ship Internationally. Please include a Physical Street Address and Zip Code in order to ensure that your item can be shipped to your area. Shipping Address Must Be Paypal Verified. All items ship within 24-48 Hours Of Payment Verification (Excludes Weekends & Holidays). For large items shipping via Freight you will need to provide a valid phone number for the Freight Company to call and schedule a delivery time.

Returns/Problems: All items qualify for returns within 14 days of receipt ONLY if damaged or not as described. Please contact the seller first, indicating the reason for your return. Depending on a case-by-case basis, the buyer is responsible for return shipping on any item and a 15% re-stocking fee, which will be deducted from your refund. Please be sure this is an item you want before making your purchase! Customer Satisfaction is our TOP priority! Again, please send a message direct to us if an item is damaged, broken, or incorrect so we can promptly track and resolve any issues.

All items are IN STOCK at time of listing. Inventory changes constantly and it is impossible to maintain a perfectly accurate count of all items. Please do not penalize us if we have to issue you a refund!

Please feel free to message us about any item being in stock or with any questions you may have.

IT IS NOT OUR INTENTION TO MISLEAD BUYERS INTO PURCHASING OUR ITEMS SO PLEASE READ THE TITLE AND THE DESCRIPTION CAREFULLY. Buyer is responsible for return shipping on any item that is not damaged. We sell BRAND NEW items.

Return policy

Refunds available: See booth/item description for details

Miscellaneous details

FREE shipping in the Continental United States ONLY. No shipments to PO/APO Boxes, Hawaii , Alaska, or internationally. A Physical Street Address and Zip Code is required to verify that your item can be shipped to your area and Must Be Paypal Verified. All items ship within 48 Hours Of Payment Verification, except Weekends & Holidays. Large items shipping by Freight will require a valid phone number to arrange and schedule a delivery time with the Freight Company. Freight arrives in 1-6 weeks.

Seller coupons & discounts

Shipping discount: Shipping weights of all items added together for savings.

Seller badges

SEO Superstar Customized 5-year Bonanzler Great Attendance 1st Sale
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